Posts Tagged ‘sales’

Tips for building a successful online toy store

Monday, August 23rd, 2010

1. Your website is everything
If you don’t have the tools or skills necessary to build your Website, there are thousands of resources available for your online store to sell toys.  The investment you give to building your online retail Web site for the best toys will make or break your business. You can research design firms and Web site hosting services for a variety of packages and pricing options. However, you must make sure to design the shopping experience for optimal ease of use for your customer.

2. Build your audience
Without traffic to your Web site, your business will fail.  It is best to look at traffic and audience from a numbers game. The more people you have looking, the more prospective customers for novelty toys you will yield. Out of those prospective customers, your marketing and quality toy products will convert a percentage into a paying customer. There are thousands of free tools you can use to increase your Web traffic but here are some important ones to get you started

• Submit your site to all major search engines.
• Make important words on your Web site both internal and external links as well as Backlinks.
- Internal links are those that link to another page on your Web site.
- External links are links that send customers to another Web site.
- Backlinks are links that are strategically placed on other niche sites to attract visitors to your Web site.
• Install sharing tools to provide easy sharing of products with your visitors such as the “Add This” free tool.
• Take time every day to add your Web site and its various product pages to bookmarking Web sites and online directories.

3. Customer Service is key
Satisfying a customer is the key to getting repeat business.  It should be common sense that a happy costumer will use your online retail business again. Always be available to answer questions, fulfill your orders on time and efficiently, and provide an easy ordering experience for your products. If you subscribe to the adage, a customer is always right, and are willing to go above and beyond to satisfy them, your business will thrive.

4. Be an expert on toys and your wholesale toy company
Ideally, you should know every detail of the products you sell. When selecting from your trusted wholesale company, gather information for each selection. Know the size, weight, materials and origin. You should also educate yourself on the answers of any possible questions that may come up from your customers. For example, a customer may want to know exactly where the product originates from and how it was made. The right toy wholesale company selects wholesale toys with quality and safety in mind and will also be able to answer questions you may have.

5. Marketing
Internet marketing does not have to be expensive. There are free resources you can use to market your online toy store and services. Social Media tools, such as Facebook, Twitter and blogs can assist your marketing efforts and even help with customer service. If you have a budget to spend on marketing, purchase a small amount of keywords for pay-per-click campaigns and advertising on other Web sites. Furthermore, you should use marketing tools to assist with your acquisition of repeat customers.  Ask for your customers’ email to sign up for communications and build your database to send out newsletters and promotional offers for cheap toys online.

Veteran Toy Man predicts strong Christmas sales

Thursday, December 3rd, 2009

“Hot” toys get the buzz, but what’s selling are $10-and-under and classic toys, says toy wholesaler Jack Steinfeld

SAN ANTONIO, Texas – December 3, 2009 – Wholesale toy man Jack Steinfeld believes this year’s Christmas sales season will exceed expectations toy-wise, but he urges shoppers to look beyond the major chains and discount retailers where the emphasis will be on the “hot” toys.

“The big stores – Target, WalMart, Toys’R’Us – are concentrating their efforts on the highly advertised, most-hyped toys this year, to the detriment of the classic toys that children really want,” says Steinfeld. “The hot toys are often quite expensive and, as usual, will be hard to find. But what’s really selling this year are toys in the $10-and-under category, classic toys and stocking stuffers, and savvy Santas should look beyond the big-box retailers to find that special toy.”

Steinfeld’s wholesale toy operation, Esco Import Toys, specializes in serving the toy and novelty needs of independent toy stores, as well as a wide range of gift shops, specialty boutiques, airport sundry stores, museum shops, truck stops and more throughout the country. These operations concentrate their toy efforts on a broad array of unique toys, nostalgic toys, themed items, and often inexpensive toys and novelties – exactly the kind of things sure to be in higher demand this season.

“Most of the industry, myself included, is expecting a better Christmas than last year,” says Steinfeld.

Steinfeld exhibits at all of the major toy and novelty trade shows and is in constant contact with toy sellers nationwide, and he says the 2009 Christmas season is looking up toy-wise.

“With the economy in its present shape, items that sell for $10 or less are very popular this season,” notes Steinfeld. “And we’re seeing strong demand for the classics: Dinosaur toys, toy trucks, yo-yos, cap guns, horse figurines, toy trains, bouncy balls – these have been popular for decades with children and they still are.

“We’ve been in the wholesale toy business for more than 60 years, and I can tell you from experience that it’s the classics that sell year after year after year,” he observes.

By all accounts, the big “hot” toy items this holiday season include the Zhu Zhu Pets Hamsters, fake but real-looking rodents with sound and “personality,” as well as Barbie Fashion Fever Fashionista Dolls, which come in Glam, Cutie, Girly, Wild, Sassy and Artsy. The major retailers are pushing them with everything they have, but according to numerous news stories on the Internet severe shortages of both items have already been reported five weeks before the Big Day. Think Wii two years ago or Tickle Me Elmo a few years back.

Steinfeld notes that a preponderance of toy news around Christmas concentrates on the well-known major outlets, but he argues that their focus on all the “buzz” toys of the season sacrifices shelf space for the classic best-sellers and the unique toys desired by the ultimate toy consumers: children. The veteran toy man suggests looking for the toys and stocking stuffers at the smaller, independent toy stores, along with such non-traditional toy sources as museum shops and gift shops which specialize in theme toys and classics you won’t find at the major chains.

“At the smaller stores and gift shops you will find affordable toys that kids will actually play with for a long time after the big day,” says Steinfeld.

Esco Import Toys has been in the wholesale toy and novelty business since 1946, and carries hundreds of toys and novelties, including many value-priced toys. In addition to its independent toy store and specialty gift shop/boutique target audience, the firm also caters to the toy and novelty needs of school and church fundraisers, and in supplying doctor and dentist offices which specialize in treating children with their reward give-away toys.

For more information on Esco Import Toys visit www.escoimports.com, call toll-free 800-445-3836, or email Darlene@escoimports.com.

Retail toy sellers prime for a better Christmas in 2009

Friday, November 20th, 2009

Major toy outlets push “hot” toys; independents, gift shops will do well with $10 gifts, stocking stuffers and classic toys, says Esco Imports, a premier toy and novelty wholesaler

SAN ANTONIO, Texas – November 20, 2009 – With the all-important Christmas selling season upon us, toy retailers will be pulling out all of the stops to ensure the Yuletide is as successful as possible. The toy experts at Esco Import Toys, a premier wholesaler of toys and novelties, have good news about this year’s retail toy prospects and some tips to make it even better.

Jack Steinfeld, president of Esco Imports, exhibits at all of the major toy and novelty trade shows and is in constant contact with toy sellers nationwide, and he says the 2009 Christmas season is looking up toy-wise.

“Most of the industry, myself included, is expecting a better Christmas than last year,” says the veteran toy man.trains

There are caveats to his enthusiasm, however, and there are some specific things toy retailers can do to improve their prospects, even at this late date.

Esco Import Toys specializes in serving the needs of independent toy stores, not the major chains or department stores, and it also caters to a wide range of gift shops, specialty boutiques, airport sundry stores, museum shops, truck stops and more. These are the kind of operations that by nature carry a wide array of unique toys, nostalgic toys, themed items, and often inexpensive toys and novelties – exactly the kind of things sure to be in higher demand this season and a distinct advantage for the independent toy seller.

“With the economy in its present shape, items that sell for $10 or less are very popular this season,” notes Steinfeld. “And the major retail chain stores selling toys – Toy R Us, Target, K-Mart, etc. – are really promoting the heavily advertised ‘hot’ toys this year, which gives the independent operator a great advantage in fulfilling the broader toy demand.”

The big “hot” toy items this holiday season include the Zhu Zhu Pets Hamsters, fake but real-looking rodents with sound and “personality,” as well as Barbie Fashion Fever Fashionista Dolls, which come in Glamonstersm, Cutie, Girly, Wild, Sassy and Artsy. The major retailers are pushing them with everything they have, but according to numerous news stories on the Internet severe shortages of both items have already been reported five weeks before the Big Day. Think Wii two years ago or Tickle Me Elmo a few years back.

Steinfeld notes, however, that while the major advertising campaigns for the “hot” toys garner a lot of interest and press coverage, the old toy stand-bys remain top sellers and playtime favorites with those who matter: kids.

Dinosaur toys, reptile toys, yo-yos, cap guns horse figurines, toy trains – these have been popular for decades with children and they still are,” says Steinfeld. “We’ve been in the wholesale toy business for more than 60 years, and I can tell you from experience that it’s the classics that sell year after year after year.”

Steinfeld offers these tips to independent toy stores, gift shops and specialty boutiques to ramp up Christmas toy sales in the few weeks remaining in the selling season:

  • With the economy, items that retail for $10 or less are popular – stock up!
  • Retailers should demonstrate items with action to increase sales: Have an employee demonstrate toys, showcase a revolving video, leave an electronic toy running within a confined area.
  • The retail chains really promote the advertised toys (Barbie, Batman, etc), so independent retailers should look for items not easily found in these chains.
  • Stocking stuffers – small unique toys – will be very popular this year. Keep them well stocked.

Esco Import Toys has been in the wholesale toy and novelty business since 1946, and carries hundreds of toys and novelties, including many value-priced toys, for immediate delivery. In addition to its independent toy store and specialty gift shop/boutique target audience, the firm also caters to the toy and novelty needs of school and church fundraisers, and in supplying doctor and dentist offices which specialize in treating children with their reward give-away toys.

For more information and to view the entire catalog of wholesale toy and novelty offerings from Esco Import Toys visit www.escoimports.com, call toll-free 800-445-3836, or email Darlene@escoimports.com.